Free shipping for all orders over PKR 2500/-
Term Of Use
Agreement to Terms
By using this Website, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and any other policies referenced on the Website. If you do not agree with all the Terms, you must not use this Website.
Website Use
Eligibility
You must be at least 18 years old to make purchases through this Website. By using this Website, you represent that you are of legal age and capable of entering into binding contracts.
Account Responsibility
If you create an account on our Website, you are responsible for keeping your information secure, including your username, password, and any activities under your account.
Prohibited Activities
Users must not:
- Use the Website for unlawful purposes
- Upload harmful, offensive, or infringing content
- Attempt to interfere with the Website’s functionality or security
Orders and Pricing
Order Confirmation
After placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance. Navera Jewellers reserves the right to accept or decline your order at any time.
Pricing
All prices listed on the Website are in PKR (Pakistani Rupee) and include applicable taxes unless stated otherwise. Prices may change without prior notice.
Payment
We accept payment through secure methods including credit/debit cards and approved online payment gateways. By submitting payment details, you authorise us to charge the applicable amount.
Returns, Exchanges & Refunds
Return Eligibility
Returns are accepted within a specified period from delivery — provided the product is unused, with tags and packaging intact. Custom or personalised orders may not be eligible for returns.
Exchange Policy
Exchanges may be possible based on the product type and condition, subject to approval.
Refund Process
Once returned products are received and inspected, approved refunds will be issued via the original payment method. Refund timelines may vary by bank or payment provider.
For full details, please refer to our dedicated Returns & Refunds policy page.